Return Policy

We value your business and your satisfaction with our products.  The return policy may vary and will depend on the product or service sold directly by us.

BUYER in this policy described as YOU
COMPANY in this policy is described as SHOZELLE

Jewelry and Watch 

If BUYER for any reason is not satisfied with the product, the BUYER has fifteen (15) days to request a return or exchange. There will be a 20% restocking fee if the following conditions have not been applied:

(a) Product must be returned in its original package, unopened or seal broken off
(b) BUYER must include all materials that arrived with the product, excluding any marketing materials
(d) USER must fill out a Return Merchandise Authorization (RMA) form - click here to fill out the RMA form.

Auction, Clearance, and Collectibles

All auction, clearance. and collectible product sales are final and have no return or refund policy unless stated in the product description.

Shipping Charges

Shipping charges are non-refundable and BUYER is responsible for return shipping charges.

Product Return Address

Prmetex, Inc.
RMA (enter your RMA number, and include the RMA slip inside the package)
10001 Georgetown Pike, 133
Great Falls, VA 22066